Vilnius
General Manager
Key Responsibilities
- Operational Management:
- Oversee daily business operations to ensure efficiency and productivity.
- Develop and implement operational strategies that align with the company’s goals and objectives.
2. Strategic Planning:
- Assist in the development of strategic plans to drive business growth and achieve company objectives.
- Implement and monitor short-term and long-term strategic goals.
- Coordinate and oversee OKRs planning and implementation.
- Conduct Annual, Quarterly and Monthly planning sessions.
3. Financial Oversight:
- Manage budgets, forecasts, and financial performance to ensure profitability.
- Develop and manage the operational budget, ensuring cost-effective operations.
- Liaise with Finance and accounting team for operational alignment
4. Performance Monitoring:
- Track key performance indicators (KPIs) and ensure that targets are met or exceeded.
- Identify areas for improvement and implement processes to enhance operational efficiency.
5. Process Improvement:
- Oversee the development and implementation of efficient processes and procedures.
- Promote the adoption of new technologies and innovative practices.
6. Team Leadership:
- Lead and develop the team, fostering a positive and productive work environment.
- Provide leadership and direction to the operations team.
7. Customer Satisfaction:
- Ensure high levels of customer satisfaction through effective service delivery.
8. Resource Management:
- Allocate resources effectively, including managing inventory, facilities, and staffing.
- Ensure optimal allocation and utilization of resources, including human, financial, and physical assets.
9. Compliance and Risk Management:
- Ensure compliance with laws, regulations, and company policies.
- Identify operational risks and develop mitigation strategies.
10. Market Analysis:
- Monitor market trends and competitor activities to identify opportunities and threats.
11. Project Management:
- Oversee major projects from initiation to completion, ensuring they meet deadlines and budget constraints.
12. Communication:
- Serve as a key point of contact between departments and ensure clear communication across the organization.
- Act as a liaison between the operational team and other departments, as well as external stakeholders such as suppliers and partners.
Requirements
- Education: Bachelor’s degree in Business Administration, Management, or a related field. An MBA or equivalent advanced degree is preferred.
- Experience:
- Minimum of 10 years of experience in a managerial role, with at least 5 years in a senior management position such as Operations Manager, Senior Manager, or Director of Operations.
- Proven experience in strategic planning, process improvement, and operational management.
- Experience in financial management, including budgeting, forecasting, and financial performance monitoring.
- Skills:
- Strong leadership and team-building skills.
- Excellent analytical and problem-solving abilities.
- Effective communication and interpersonal skills.
- Strong organizational and project management skills.
- Proficiency in using business software and tools (e.g., ERP systems, Microsoft Office Suite).
Minimum Experience:
- 10+ years in a managerial role, with significant experience in senior management positions.
- Proven track record of successfully managing operations and driving business growth.
- Experience in developing and implementing strategic plans and improving operational processes.
Working Conditions:
- Full-time position with occasional travel as needed.
- Ability to work under pressure and manage multiple tasks simultaneously.
Salary:
$80,000 – $120,000 salary commensurate with experience, plus bonus, benefits, stock options and performance-based incentives.
Benefits
- Amazing Office Environment
- Retreats & Team Building Events
- Paid Vacation & Holiday’s